Brother - SKiTCH PP1 Embroidery Machine

This was delivered and it appears it was returned with needle in and bobbin case not working. I was sent out another one but the bobbin case stills moves and doesn’t work right! I wished I never bought it.

Product not working properly getting bird nest every single time.

I have had nothing but issues since I have received my machine. To start it off my bobbin case constantly would come misaligned. After having to buy a new one for my brand new machine that issue was fixed. The problems continue though. My needles break and bend I have went through a pack of needles in one single day. I have adjusted my tension, tried different stabilizer, you name it I’ve tried it. My upper thread continues to come unthreaded, I have rethreaded the entire machine, changed thread, changed needles, changed tension, changed material I am trying to embroider on, nothing works. And if that’s not enough my automatic threading is now not working. I haven’t had this machine 2 weeks and have had nothing but problem after problem, have not even been able to complete one simple project. If there was an option for 0 stars that’s what I would give it. It’s terrible and I am in full regret of even purchasing.

In-operable The needle breaks often, the app doesn't make satin stitches, nor can you bring files into the app or machine. If we were talking about looks, it would be a killer. But looks aren't what make patches. I would say it's worse then my other brother machine, but that's in-operable too, due to needle clamp assembly not being available for purchase/replacement. Turn around, you don't want this machine.

I've never used an embroidery machine before and found this easy and fun to use. It works well, is quick and easy to set up, and the app is fun. My only complaint is that the app and the machine never stay connected to each other and I have to keep resetting it.